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Home / Terms and Conditions

At Inner Bliss we pride ourselves on 100% customer delight. In order to meet these high standards, it is important that our valued clients are able to relax, take time, and thoroughly enjoy their treatment. These terms aim to achieve that for all customers.

Thus, due to our busy diary each client appointment is added with sufficient time either side of their treatment.

With this in mind, it is important that clients aim to attend appointments on time. Should a client be more than 15 minutes late for their treatment, Inner Bliss reserve the right to subtract the overall time from the client’s treatment.

If a client does not provide Inner Bliss with 48 hours notification of intent to cancel, we reserve the right to administer a charge, up to and including the full cost of the booked treatment or loss of deposit.

New clients must pay the full balance of payment in advance of their treatment to secure their booking. This is non-refundable in the event of late cancellation (per above terms) or failing to show for an appointment.

Should a client have pre-paid their treatment in fulll, we reserve the right to mark this treatment as forfeited should the above notice period not be served.

Bookings for pamper evenings will be subject to a £5 per person deposit. This must be paid within 7 days of the booking, or in the case of short notice availability within 2 days.

These terms are subject to change, and clients will be updated when these terms are modified.